Complimentary to start. Clear to the end.
Plug in, and the first kilowatt-hours are complimentary. Before they run out you already know the rate for the rest, because it was on the screen before you started. That is the whole idea, and everything else on this page explains how we keep it true.
Measured in kilowatt-hours, because that is what you take home.
Every eligible session begins with a complimentary energy allowance. We state it in kilowatt-hours, not minutes, for a simple reason: a kilowatt-hour is energy in your battery, the same for every car and every charger. A minute is not. Ten minutes on a fast DC charger and ten minutes on a wallbox are very different gifts, and we would rather give you something you can count.
The size of the allowance is set by commercial policy and shown on the screen and in the app before you plug in. It can differ by site and by sponsor. What never differs is that you see it first.
You see the price before you start, and you see the moment it begins.
When the allowance is used, charging continues at the rate that was shown before the session started. Nothing is added later, and nothing is hidden in a membership. You approve a payment method before you plug in, so the move from complimentary to paid never interrupts the charge; it simply appears on the screen and in the app, and you can stop at any point.
We do not promise unlimited free electricity, and we do not describe ourselves as cheap. We promise that the first kilowatt-hours are on us and that the rest is priced in the open.
Attention funds access.
The screens at every IVVOA site carry advertising, sponsored content and local information. Brands pay for the attention of a person who is standing beside a car for a while, at a known place and time. That income funds your allowance. It is not given away; it is paid for by someone who wanted a few minutes of your attention and got them honestly, on a screen you can look at or ignore.
The more people choose IVVOA, the more the screens are worth, and the more energy they can fund. Each turn of the loop makes the next one stronger.
Start it from your phone, or from the screen. Same words, same numbers.
The IVVOA app finds a point, shows the allowance and the rate, starts the session and tells you when the car is ready. At a Hub you can also start from the charger itself. Whichever you use, the app and the screen say the same thing, so there is never a version of the price you have not seen.
Four states. Same colors, same words, everywhere.
Every charger, every screen and the map in the app show one of four states. You learn them once and read them from across a car park.
Available
Ready to plug in.
Charging
A session is in progress.
Complimentary
Your allowance is flowing. Nothing to pay yet.
Resting
Please use another bay.
What you see while the allowance is flowing.
A concept of the charging screen. Figures are illustrative; the allowance at a real site is shown before you plug in.
Bay
03
Complimentary energy
Included
Then
Rate shown before start
Sponsored by
A partner brand
Complimentary
Clean where we can show it, honest where we cannot.
Solar canopies generate on site at every location that can carry one. They make clean energy visible, and they open doors to places that would otherwise stay closed to a charging site. Where a canopy cannot cover a site’s demand, renewable sourcing covers the rest, where it is technically and commercially sound. We say what each site can deliver instead of claiming more than it can.
From a highway Hub to a single Spark point.
Six formats, one identity, one promise. See where IVVOA charging fits, and what it looks like at each kind of site.